NOVOMATIC Global

Die NOVOMATIC Gruppe verfügt über Standorte in mehr als 50 Ländern und exportiert Hightech-Gaming-Equipment in mehr als 70 Staaten. Suchen Sie über die Karte oder die Dropdownmenüs nach Standorten in Ihrem Land oder nach Geschäftsbereich.

98 Standorte


NOVOMATIC AG

Wiener Straße 158
2352 Gumpoldskirchen
Österreich

Tel.: +43 2252 606 0
E-mail: sales@novomatic.com
Website: www.novomatic.com


SM&SM d.o.o.

Vardarska 1B
Novi Sad 21000
Serbien

Tel.: +381 216 723 188


Adriatik Game Sh.a.

Rruga Murat Toptani Eurocol Business Center,
Kati 5-te
1001 Tirana
Albanien

Tel.: +355 4225 25 21


Astra Albania Sh.A.

Rruga Murat Toptani
Biznes Center Eurocool
Tirana
Albanien

Tel.: +355 4225 25 21
E-mail: it@astra.al
Website: www.astra.al

Kontakt
Neuigkeiten

Our Modules

We proudly present all the myACP Modules. Click the links below to see details of the tools that have been developed to accompany your gaming operation.
 

 

Jackpots

The system is capable of generating an unlimited number of Jackpots, both mystery progressive and event-driven ones. Specific time-driven
Jackpots can also be generated, like Lucky Chance. All Jackpots are easily configured with only a few mouse clicks. Special hardware and software solutions within the system guarantee perfect jackpot animation displays.

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Online Slot Control

This functionality gathers all EGM events online and stores these data in the database for an unlimited period of time. Any event detected by EGM sensors can be easily investigated or controlled via staff action.

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Online Financial Accounting and Reporting

The system collects values of all possible EGM meters online, stores all data in the database and provides timely accurate financial reports, either standard or customized.

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Fund Transfer Solutions (TITO / Cashless)

In addition to the traditional coin acceptors/hoppers and bill validators, this module supports cashless operations based on magnetic stripe or RFID cards, as well as TITO solutions. This ensures an increase of speed in win payment processes and eliminates possible cash-related handling problems.

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CRM

The CRM module aims to support the “casino-to-customer” relationship, based on data related to the customer’s activity. This module processes the total of available information so that the customer is served in the best way possible.

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Loyalty Programs

The system supports you in creating specific customer loyalty programs. The functionality is based on the player’s member card or fingerprint identification. Depending on the number of loyalty points collected, the (casino/ slot) operator can provide clients with a wide range of additional benefits. Special treatments to key customers can also be developed in an effective way with this flexible casino management system.

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Loyalty Kiosk

The system contains a multilingual interactive loyalty and information application that delivers an easy and exciting way to improve customer service. It saves Operators significant amounts of time and money by combining host, reception, attendant and guest service functionalities, and reduces queues at service desks.

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Member Management/ Reception System

The myACP system covers the requirements of a member entrance. It processes the registration of Player data in a quick and easy way: issuance of member card, optional ticket vouchers for entrance/activities within the casino, member categorisation and powerful attendance reports.

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Business Intelligence

This casino Management module provides multidimensional, customizable Analysis of business data to Support the casino Management decision-making process. Information can be analyzed in many different levels of detail. This leads to desirable and valuable knowledge, forming the basis for timely decisions.

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Tables Management

The Table Management functionalities cover the accounting of all Transactions concerning tables, provide a calculation of table results on a daily basis and cover all aspects of managing and monitoring live games within a casino. The information derived based on the particular procedures and regulations imposed by regulatory bodies or desired by the casino management.

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Cage Management

The Cage Management functionalities cover all financial transactions from all stations within the casino and Monitor all monetary (cash, chips, credit, etc.) Transactions within a gaming venue. This is done in a fully parametrical approach that allows Adaptation to specific operating procedures and the auditing of transactions through comprehensive consolidation reports.

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CMS Mobile

The CMS Mobile system application, which runs on any web browser, is a powerful tool in the hands of Casino managers and hosts. It provides real-time gaming information and results via mobile phone or tablet devices. No matter whether inside or outside the casino, access to real-time data is available and decisions can be made.

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Player Tracking

The myACP Player Tracking functionalities allow the Operator to create a complete member profile to evaluate each member’s playing activity (visits, play time, average bet, theoretical and actual win/loss, points accumulated, etc.).

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Junket Management

This tool creates a comprehensive evaluation Report of expenses made for each member (transport, accommodation, food and other conveniences).

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Surveillance

myACP gives the Casino management the opportunity to control individuals entering the premises, in order to deny access to guests with a record of illegal behavior. The tool also gives immediate notification on specific Events within the casino premises, such as transfers of significant amounts of money or large bets placed by customers.

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Third Party System Integration

The myACP system is fully compatible with hardware and software of other providers.

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  • Kontakt
  • Neuigkeiten

Kontakte

Vertrieb

Lawrence Levy

Vertrieb

Global Sales

Tel.: + 43 2252 606
E-mail: llevy@novomatic.com

Österreich, Weltweit

Peter Hauptmann

Vertrieb

Tel.: + 43 2252 606 220
E-mail: phauptmann@novomatic.com

Österreich, Weltweit

Ian Shreeve

Vertrieb

Director of Sales and Marketing

Tel.: +44 7767 622 281
E-mail: ishreeve@novomatic.co.uk

Großbritannien

Bernhard Teuchmann

Vertrieb

Tel.: + 34 91 877 6262
E-mail: bteuchmann@novomatic.com

Spanien

Franco Rota

Vertrieb

Tel.: + 39 0541 420 611
E-mail: info@novomatic.it

Italien

Rick Meitzler

Vertrieb

Tel.: + 1 (224) 802 2974
E-mail: rmeitzler@novomaticamericas.com

USA, Kanada, Aruba, Bahamas, Dominikanische Republik, Jamaika, Trinidad und Tobago

Andreas Leitinger

Vertrieb

Tel.: + 38 640 858 528
E-mail: aleitinger.sales@admiral.si

Slowenien

Martin Lypka

Vertrieb

Tel.: + 39 348 792 68 73
E-mail: m.lypka@novomatic.it

Italien

Jovo Zagorac

Vertrieb

Tel.: + 38 16 33 44 777
E-mail: jovo.zagorac@novoinvestment.com

Serbien

Valentina Ivanova

Vertrieb

Tel.: +35 929 606 480
E-mail: vivanova@villox.bg

Bulgarien

Samuel Lee

Vertrieb

Tel.: +82 31 441 7994
E-mail: samuel@kossie.co.kr

Südkorea

Phil Burke

Vertrieb

Director of UK Casino & Export

Tel.: +44 1656 672 803
E-mail: pburke@astra-games.com

Großbritannien

José A. Teng B.

Vertrieb

Tel.: + 507 388 8695
E-mail: jteng@novomatic.com

Panama

Alius Urbonas

Vertrieb

Tel.: + 37 069 827 590
E-mail: aurbonas@atech.lt

Litauen, Armenien, Weißrussland, Georgien, Moldawien, Russland, Aserbaidschan, Kasachstan, Kirgisistan, Tadschikistan, Turkmenistan, Ukraine, Usbekistan

Marcos Pinto

Vertrieb

Tel.: + 351 22 941 0045
E
-mail: marcos.pinto@diverstock.com

Portugal

Aleksandar Aničić

Vertrieb

Tel.: + 387 51 250 610
E-mail: aanicic@novomatic.com

Bosnien und Herzegowina, Republika Srpska

Laura Bosneag

Vertrieb

Tel.: + 40 746 036 503
E-mail: sales@admiral.ro

Rumänien

Technischer Support

Herwig Schöbitz

Technischer Support

Tel.: + 43 2252 606 285
E-mail: hschoeb@novomatic.com

Österreich

Brian Caveill

Technischer Support

Technical Support Engineer

Tel.: +44 1656 658658
E-mail:  bcaveill@astra-games.com

Großbritannien

Kris Crook

Technischer Support

Senior Technical Support Engineer

Tel.: +44 1656 672816
E-mail:  kcrook@astra-games.com

Großbritannien

Andrew Lewis

Technischer Support

Technical Support Engineer

Tel.: +44 1656 672815
E-mail:  alewis@astra-games.com

Großbritannien

Paul Abbott

Technischer Support

Customer Services Manager

Tel.: +44 1656 672864
E-mail:  pabbott@astra-games.com

Großbritannien

Ersatzteile Großbritannien

Technischer Support

Tel.: +44 1656 658658
E-mail: parts@astra-games.com

Großbritannien

James Lilley

Technischer Support

Technical Support Engineer

Tel.: +44 1656 658658
E-mail:  jlilley@astra-games.com

Großbritannien

Jon Caswell

Technischer Support

UK Casino NOVOMATIC B1 Slots

Tel.: +44 1656 507111
E-mail: jcaswell@astra-games.com

Großbritannien

Jamie Reed

Technischer Support

UK Casino NOVOMATIC B1 Slots

Tel.: +44 1656 507184
E-mail: jreed@astra-games.com

Großbritannien

Craig Barham

Technischer Support

UK Casino NOVOMATIC B1 Slots

Tel.: +44 1656 682860
E-mail: cbarham@astra-games.com

Großbritannien

Mark Phillips

Technischer Support

UK Casino NOVOMATIC B1 Slots

Tel.: +44 1656 672863
E-mail: mphillips@astra-games.com

Großbritannien

Marek Kujawinski

Technischer Support

UK Casino NOVOMATIC Unity 2

Tel.: +44 1656 507148
E-mail: mkujawinski@astra-games.com

Großbritannien

Andreas Leitinger

Technischer Support

Tel.: + 38 640 858 528
E-mail: aleitinger.sales@admiral.si

Slowenien

Mike Streatfield

Technischer Support

UK Casino NOVOMATIC Unity 2

Tel.: +44 1656 672809
E-mail: mstreatfield@astra-games.com

Großbritannien

Attila Kun

Technischer Support

Tel.: + 36 30 66106139
E-mail: akun@novomatic.com

Ungarn

Martha Holguin Bernal

Technischer Support

Tel.: + 57 313 422 2901
E-mail: mholguin@agigaming.com.co

Kolumbien

Technischer Support Argentinien

Technischer Support

Tel: +54 911 3556 6666
E-Mail: soporte@novomatic.com.ar

Argentinien, Uruguay

Mohamed Abdullah

Technischer Support

Tel.: + 27 83 250 8813
E-mail: mohamed@agiafrica.co.za 

Südafrika

Daniel Ionita

Technischer Support

Tel.: + 40 746 250 501
E-mail: jonny@admiral.ro

Rumänien

Manuel Mayer

Technischer Support

Tel.: + 43 2252 606 677
E-mail: mamayer@novomatic.com

Österreich

Marcus Urbanek

Technischer Support

Tel.: + 43 2252 606 965
E-mail: murbanek@novomatic.com

Österreich

Andreas Turcsanyi

Technischer Support

Tel.: + 43 2252 606 340
E-mail: aturc@novomatic.com

Österreich

Kenan Bajram

Technischer Support

Tel.: + 43 2252 606 870 680
E-mail: kbajram@novomatic.com

Österreich

Human Resources

Petra Freydorfer

Human Resources

Recruiting IT & Finanzen

Tel.: + 43 2252 606 0
E-mail: careers@novomatic.com

Österreich

Antonio Cvitan

Human Resources

Recruiting F&E, Administration

Tel.: + 43 2252 606 0
E-mail: careers@novomatic.com

Österreich

Tijana Pavlovic

Human Resources

Social Media Recruiting

Tel.: + 43 2252 606 0
E-mail: careers@novomatic.com

Österreich

Denise Eisenberger

Human Resources

Recruiting Lehrlinge, Head of Learning & Development

Tel.: + 43 2252 606 0
E-mail: careers@novomatic.com

Österreich

Eveline Hombauer

Human Resources

Recruiting Produktion, F&E

Tel.: + 43 2252 606 0
E-mail: careers@novomatic.com

Österreich

Konzernmarketing

Mag. Stefan Krenn, LL. M.

Konzernmarketing

Tel.: + 43 2252 606 0
E-mail: skrenn@novomatic.com

Österreich

Konzernkommunikation

Mag. Bernhard Krumpel

Konzernkommunikation

Leiter Konzernkommunikation

Tel.: + 43 2252 606 0
E-mail: bkrumpel@novomatic.com

Österreich

Produktmarketing

Illya Welter

Produktmarketing

Leiter Produkt Management & Marketing

Tel.: + 43 2252 606 0
E-mail: iwelter@novomatic.com

Österreich

Social Media

Marc Haider, MBA

Social Media

Leiter Group Social Media

Tel.: + 43 2252 606 0
E-mail: mhaider@novomatic.com

Österreich

Corporate Responsibility

Group Corporate Responsibility

Corporate Responsibility

Tel.: +43 2252 606 0
E-mail: cr@novomatic.com

Österreich

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