NOVOMATIC Global

El Grupo NOVOMATIC cuenta con sedes en más de 50 países y exporta equipamiento de juego de alta tecnología a más de 70 estados. Podrá localizar estas sedes en su país buscando en el mapa o encontrarlas buscando por área de negocio en los menús desplegables.

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NOVOMATIC AG

Wiener Straße 158
2352 Gumpoldskirchen
Austria

Tel.: +43 2252 606 0
E-mail: sales@novomatic.com
Página web: www.novomatic.com


SM&SM d.o.o.

Vardarska 1B
Novi Sad 21000
Serbia

Tel.: +381 216 723 188


Adriatik Game Sh.a.

Rruga Murat Toptani Eurocol Business Center,
Kati 5-te
1001 Tirana
Albania

Tel.: +355 4225 25 21


Astra Albania Sh.A.

Rruga Murat Toptani
Biznes Center Eurocool
Tirana
Albania

Tel.: +355 4225 25 21
E-mail: it@astra.al
Página web: www.astra.al

Contacto
Noticias

Our Modules

We proudly present all the myACP Modules. Click the links below to see details of the tools that have been developed to accompany your gaming operation.
 

 

Jackpots

The system is capable of generating an unlimited number of Jackpots, both mystery progressive and event-driven ones. Specific time-driven
Jackpots can also be generated, like Lucky Chance. All Jackpots are easily configured with only a few mouse clicks. Special hardware and software solutions within the system guarantee perfect jackpot animation displays.

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Online Slot Control

This functionality gathers all EGM events online and stores these data in the database for an unlimited period of time. Any event detected by EGM sensors can be easily investigated or controlled via staff action.

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Online Financial Accounting and Reporting

The system collects values of all possible EGM meters online, stores all data in the database and provides timely accurate financial reports, either standard or customized.

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Fund Transfer Solutions (TITO / Cashless)

In addition to the traditional coin acceptors/hoppers and bill validators, this module supports cashless operations based on magnetic stripe or RFID cards, as well as TITO solutions. This ensures an increase of speed in win payment processes and eliminates possible cash-related handling problems.

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CRM

The CRM module aims to support the “casino-to-customer” relationship, based on data related to the customer’s activity. This module processes the total of available information so that the customer is served in the best way possible.

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Loyalty Programs

The system supports you in creating specific customer loyalty programs. The functionality is based on the player’s member card or fingerprint identification. Depending on the number of loyalty points collected, the (casino/ slot) operator can provide clients with a wide range of additional benefits. Special treatments to key customers can also be developed in an effective way with this flexible casino management system.

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Loyalty Kiosk

The system contains a multilingual interactive loyalty and information application that delivers an easy and exciting way to improve customer service. It saves Operators significant amounts of time and money by combining host, reception, attendant and guest service functionalities, and reduces queues at service desks.

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Member Management/ Reception System

The myACP system covers the requirements of a member entrance. It processes the registration of Player data in a quick and easy way: issuance of member card, optional ticket vouchers for entrance/activities within the casino, member categorisation and powerful attendance reports.

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Business Intelligence

This casino Management module provides multidimensional, customizable Analysis of business data to Support the casino Management decision-making process. Information can be analyzed in many different levels of detail. This leads to desirable and valuable knowledge, forming the basis for timely decisions.

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Tables Management

The Table Management functionalities cover the accounting of all Transactions concerning tables, provide a calculation of table results on a daily basis and cover all aspects of managing and monitoring live games within a casino. The information derived based on the particular procedures and regulations imposed by regulatory bodies or desired by the casino management.

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Cage Management

The Cage Management functionalities cover all financial transactions from all stations within the casino and Monitor all monetary (cash, chips, credit, etc.) Transactions within a gaming venue. This is done in a fully parametrical approach that allows Adaptation to specific operating procedures and the auditing of transactions through comprehensive consolidation reports.

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CMS Mobile

The CMS Mobile system application, which runs on any web browser, is a powerful tool in the hands of Casino managers and hosts. It provides real-time gaming information and results via mobile phone or tablet devices. No matter whether inside or outside the casino, access to real-time data is available and decisions can be made.

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Player Tracking

The myACP Player Tracking functionalities allow the Operator to create a complete member profile to evaluate each member’s playing activity (visits, play time, average bet, theoretical and actual win/loss, points accumulated, etc.)

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Junket Management

This tool creates a comprehensive evaluation Report of expenses made for each member (transport, accommodation, food and other conveniences).

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Surveillance

myACP gives the Casino management the opportunity to control individuals entering the premises, in order to deny access to guests with a record of illegal behavior. The tool also gives immediate notification on specific Events within the casino premises, such as transfers of significant amounts of money or large bets placed by customers.

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Third Party System Integration

The myACP system is fully compatible with hardware and software of other providers.

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  • Contacto
  • Noticias

Contacts

Venta

Venta

Lawrence Levy

Global Sales

Tel.: + 43 2252 606
E-mail: llevy@novomatic.com

NOVOMATIC AG
Wiener Strasse 158
2352 Gumpoldskirchen

Todo el mundo
Venta

Peter Hauptmann

Tel.: + 43 2252 606 220
E-mail: phauptmann@novomatic.com

NOVOMATIC AG
Wiener Strasse 158
2352 Gumpoldskirchen

Todo el mundo
Venta

Ian Shreeve

Director of Sales and Marketing

Tel.: +44 7767 622 281
E-mail: ishreeve@novomatic.co.uk

ASTRA Games Ltd
Astra House
1 Kingsway
Bridgend Industrial Estate
Bridgend. CF31 3RY

Gran Bretaña
Venta

Bernhard Teuchmann

Tel.: + 34 91 877 6262
E-mail: bteuchmann@novomatic.com

NOVOMATIC Gaming Spain S.A.
C/ Galileo Galilei, 28
Polígono Industrial "La Garena"
28806 Alcalá de Henares (Madrid)

España
Venta

Franco Rota

Tel.: + 39 0541 420 611
E-mail: info@novomatic.it

NOVOMATIC Italia S.p.A.
Via Galla Placidia, 2
Rimini (RN) - cap. 47922

Italia
Venta

Rick Meitzler

Tel.: + 1 (224) 802 2974
E-mail: rmeitzler@novomaticamericas.com

NOVOMATIC Americas Sales LLC
1050 E Business Center Dr.
Mt. Prospect, IL 60056

EE.UU.
Venta

Andreas Leitinger

Tel.: + 38 640 858 528
E-mail: aleitinger.sales@admiral.si

Novo Prodaja d.o.o.
Motnica 9
1236 Trzin

Eslovenia
Venta

Martin Lypka

Tel.: + 39 348 792 68 73
E-mail: m.lypka@novomatic.it

NOVOMATIC ITALIA S.P.A.
Via Galla Placidia, 2
Rimini (RN) - cap. 47922

Italia
Venta

Jovo Zagorac

Tel.: + 38 16 33 44 777
E-mail: jovo.zagorac@novoinvestment.com

Novo Investment d.o.o.
Ulica partizanske avijacije nr. 4
11000 Belgrad

Serbia
Venta

Valentina Ivanova

Tel.: +35 929 606 480
E-mail: vivanova@villox.bg

Novo Investment Bulgaria EOOD
Blvd. "Zar Boris III" No 136, Etage 12,
Bezirk Ovcha kupel
1618 Sofia

Bulgaria
Venta

Samuel Lee

Tel.: +82 31 441 7994
E-mail: samuel@kossie.co.kr

Korea Gaming Solution
47, Jeonpa-ro 44 beon-gil Mana-Gu
Anyang City, Gyeongdi-Do

Corea del Sur
Venta

Phil Burke

Director of UK Casino & Export

Tel.: +44 1656 672 803
E-mail: pburke@astra-games.com

ASTRA Games Ltd
Astra House
1 Kingsway,
Bridgend Industrial Estate
Bridgend. CF31 3RY

Gran Bretaña
Venta

José A. Teng B.

Tel.: + 507 388 8695
E-mail: jteng@novomatic.com

NOVO Panama S. de R.L.
Avenida Balboa
P.H. BAY MALL
Piso 3, Oficina 302
Bella Vista

Panamá
Venta

Alius Urbonas

Tel.: +37 069 827 590
E-mail: aurbonas@atech.lt

UAB Azarto Technika
Pramonės g. 31
LT-62175 Alytus

Lituania
Venta

Marcos Pinto

Tel.: + 351 22 941 0045
E
-mail: marcos.pinto@diverstock.com

Diverstock Ltd.

Portugal
Venta

Aleksandar Aničić

NOVO RS d.o.o.
Urosa Predica Br.1
Banja Luka

Bosnia y Herzegovina
Venta

Laura Bosneag

Tel.: + 40 746 036 503
E-mail: sales@admiral.ro

Intertop S.R.L.
Calea Bucurestilor 275-277
RO-075100 Otopeni, Ilfov

Rumania
Venta

Milos Pejic

Tel.: +43 664 832 4640
E-mail: mpejic@novovmatic.com

      

Grecia
Venta

Werner Schwingshandl

Tel.: +506 2505 5420
E-mail: wschwingshandl@novomatic.com

NOVO Panama S. de R.L.
Avenida Balboa
P.H. BAY MALL
Piso 3, Oficina 302
Bella Vista

Costa Rica

Soporte Técnico

Soporte Técnico

Herwig Schöbitz

Tel.: + 43 2252 606 285
E-mail: hschoeb@novomatic.com

NOVOMATIC AG
Wiener Strasse 158
2352 Gumpoldskirchen

Austria
Soporte Técnico

Repuestos Gran Bretaña

Tel.: +44 1656 658658
E-mail: parts@astra-games.com

ASTRA Games Ltd
Astra House
1 Kingsway,
Bridgend Industrial Estate
Bridgend. CF31 3RY

Gran Bretaña
Soporte Técnico

Paul Abbott

Customer Services Manager

Tel.: +44 1656 672864
E-mail:  pabbott@astra-games.com

ASTRA Games Ltd
Astra House
1 Kingsway,
Bridgend Industrial Estate
Bridgend. CF31 3RY

Gran Bretaña
Soporte Técnico

Andrew Lewis

Technical Support Engineer

Tel.: +44 1656 672815
E-mail:  alewis@astra-games.com

ASTRA Games Ltd
Astra House
1 Kingsway,
Bridgend Industrial Estate
Bridgend. CF31 3RY

Gran Bretaña
Soporte Técnico

Kris Crook

Senior Technical Support Engineer

Tel.: +44 1656 672816
E-mail:  kcrook@astra-games.com

ASTRA Games Ltd
Astra House
1 Kingsway,
Bridgend Industrial Estate
Bridgend. CF31 3RY

Gran Bretaña
Soporte Técnico

Brian Caveill

Technical Support Engineer

Tel.: +44 1656 658658
E-mail:  bcaveill@astra-games.com

ASTRA Games Ltd
Astra House
1 Kingsway,
Bridgend Industrial Estate
Bridgend. CF31 3RY

Gran Bretaña
Soporte Técnico

James Lilley

Technical Support Engineer

Tel.: +44 1656 658658
E-mail:  jlilley@astra-games.com

ASTRA Games Ltd
Astra House
1 Kingsway,
Bridgend Industrial Estate
Bridgend. CF31 3RY

Gran Bretaña
Soporte Técnico

Mark Phillips

UK Casino NOVOMATIC B1 Slots

Tel.: +44 1656 672863
E-mail: mphillips@astra-games.com

ASTRA Games Ltd
Astra House
1 Kingsway,
Bridgend Industrial Estate
Bridgend. CF31 3RY

Gran Bretaña
Soporte Técnico

Craig Barham

UK Casino NOVOMATIC B1 Slots

Tel.: +44 1656 682860
E-mail: cbarham@astra-games.com

ASTRA Games Ltd
Astra House
1 Kingsway,
Bridgend Industrial Estate
Bridgend. CF31 3RY

Gran Bretaña
Soporte Técnico

Jamie Reed

UK Casino NOVOMATIC B1 Slots

Tel.: +44 1656 507184
E-mail: jreed@astra-games.com

ASTRA Games Ltd
Astra House
1 Kingsway,
Bridgend Industrial Estate
Bridgend. CF31 3RY

Gran Bretaña
Soporte Técnico

Jon Caswell

UK Casino NOVOMATIC B1 Slots

Tel.: +44 1656 507111
E-mail: jcaswell@astra-games.com

ASTRA Games Ltd
Astra House
1 Kingsway,
Bridgend Industrial Estate
Bridgend. CF31 3RY

Gran Bretaña
Soporte Técnico

Marek Kujawinski

UK Casino NOVOMATIC Unity 2

Tel.: +44 1656 507148
E-mail: mkujawinski@astra-games.com

ASTRA Games Ltd
Astra House
1 Kingsway,
Bridgend Industrial Estate
Bridgend. CF31 3RY

Gran Bretaña
Soporte Técnico

Andreas Leitinger

Tel.: + 38 640 858 528
E-mail: aleitinger.sales@admiral.si

Novo Prodaja d.o.o.
Motnica 9
1236 Trzin

Eslovenia
Soporte Técnico

Mike Streatfield

UK Casino NOVOMATIC Unity 2

Tel.: +44 1656 672809
E-mail: mstreatfield@astra-games.com

ASTRA Games Ltd
Astra House
1 Kingsway,
Bridgend Industrial Estate
Bridgend. CF31 3RY

Gran Bretaña
Soporte Técnico

Attila Kun

Tel.: + 36 30 66106139
E-mail: akun@novomatic.com

NOVOMATIC Hungária Kft.
Infopark walkway 3 Building B
1117 Budapest

Hungría
Soporte Técnico

Martha Holguin Bernal

Tel.: + 57 313 422 2901
E-mail: mholguin@agigaming.com.co

NOVOMATIC Gaming Colombia S.A.S.
Autopista Norte No. 122-35 Ofic 102.
Bogotá D.C.

Colombia
Soporte Técnico

Soporte Técnico Argentina

Tel: +54 911 3556 6666
E-Mail: soporte@novomatic.com.ar

NOVOMATIC Argentina S.R.L.
Herrera 1855 - Piso 7
C1295ACI – C.A. Buenos Aires

Argentina
Soporte Técnico

Mohamed Abdullah

Tel.: +27 83 250 8813
E-mail: mohamed@agiafrica.co.za 

NOVOMATIC Africa (PTY) Ltd.
675 Old Pretoria Road, Halfway House
1685 Gauteng

Sudáfrica
Soporte Técnico

Daniel Ionita

Tel.: + 40 746 250 501
E-mail: jonny@admiral.ro

Intertop S.R.L.
Calea Bucurestilor 275-277
RO-075100 Otopeni, Ilfov

Rumania
Soporte Técnico

Manuel Mayer

Tel.: + 43 2252 606 677
E-mail: mamayer@novomatic.com

NOVOMATIC AG
Wiener Strasse 158
2352 Gumpoldskirchen

Austria
Soporte Técnico

Marcus Urbanek

Tel.: + 43 2252 606 965
E-mail: murbanek@novomatic.com

NOVOMATIC AG
Wiener Strasse 158
2352 Gumpoldskirchen

Austria
Soporte Técnico

Andreas Turcsanyi

Tel.: + 43 2252 606 340
E-mail: aturc@novomatic.com

NOVOMATIC AG
Wiener Strasse 158
2352 Gumpoldskirchen

Austria
Soporte Técnico

Kenan Bajram

Tel.: + 43 2252 606 870 680
E-mail: kbajram@novomatic.com

NOVOMATIC AG
Wiener Strasse 158
2352 Gumpoldskirchen

Austria

Recursos Humanos

Recursos Humanos

Petra Freydorfer

Selección de personal I & D, Informática, Finanzas y a Administración

Tel.: + 43 2252 606 0
E-mail: careers@novomatic.com 

NOVOMATIC AG
Wiener Strasse 158
2352 Gumpoldskirchen

Austria
Recursos Humanos

Denise Eisenberger

Selección de personal aprendices y practicantes

Tel.: + 43 2252 606 0
E-mail: careers@novomatic.com

NOVOMATIC AG
Wiener Strasse 158
2352 Gumpoldskirchen

Austria
Recursos Humanos

Angelika Autherit

Selección de personal I & D y Operaciones de Juego

Tel.: + 43 2252 606 0
E-mail: careers@novomatic.com

NOVOMATIC AG
Wiener Strasse 158
2352 Gumpoldskirchen

Austria

Marketing del Grupo

Marketing del Grupo

Mag. Stefan Krenn, LL. M.

Tel.: + 43 2252 606 0
E-mail: skrenn@novomatic.com

NOVOMATIC AG
Wiener Strasse 158
2352 Gumpoldskirchen

Austria

Comunicación del Grupo

Comunicación del Grupo

Mag. Bernhard Krumpel

Director de Comunicación del Grupo

Tel.: + 43 2252 606 0
E-mail: bkrumpel@novomatic.com

NOVOMATIC AG
Wiener Strasse 158
2352 Gumpoldskirchen

Austria

Marketing de Productos

Marketing de Productos

Illya Welter

Director de Gestión y Marketing de Productos

Tel.: + 43 2252 606 0
E-mail: iwelter@novomatic.com

NOVOMATIC AG
Wiener Strasse 158
2352 Gumpoldskirchen

Austria

Social Media

Social Media

Marc Haider, MBA

Director de redes sociales del grupo

Tel.: + 43 2252 606 0
E-mail: mhaider@novomatic.com

NOVOMATIC AG
Wiener Strasse 158
2352 Gumpoldskirchen

Austria

Corporate Responsibility

Corporate Responsibility

Group Corporate Responsibility

Tel.: +43 2252 606 0
E-mail: cr@novomatic.com

Wiener Strasse 158
2352 Gumpoldskirchen

Austria

Notícias