NOVOMATIC Global

The NOVOMATIC Group has locations in more than 50 countries and exports high-tech gaming equipment to more than 70 states. Search for locations in your country or by business unit using the map or the drop-down menus.

98 locations


Eagle Investment Sh.a.

Rruga Murat Toptani Eurocol Business Center, Kati 5-te
1001 Tirana
Albania

Tel.: +355 4225 25 21


Lotaria Kombëtare Sh.p.k.

Rruga Murat Toptani Eurocol Business Center, Kati 6-te
1001 Tirana
Albania

Tel.: +355 4 24 72 600
E-mail: info@lotaria.al
Website: lotaria.al


NOVOMATIC Argentina Limitada S.R.L.

San Jose 83, Piso 3
Buenos Aires C1076AAA
Argentina

Tel.: +54 11 438 341 31
E-Mail: info@novomatic.com.ar
Website: www.octavian.com.ar


Octavian de Argentina S.A.

Herrera 1855, Piso 7
Buenos Aires C1295ACI
Argentina

Tel.: +54 11 528 359 50
E-mail: info@octavian.com.ar
Website: www.argelink.com.ar

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Responsible Entertainment

We offer responsible gaming in our national and international gaming operations and create adequate framework conditions that prevent problematic gaming behavior.

ESG Icon Ampel - Responsible Entertainment

Measures & Principles

Key topics on which we are taking action:

  • Player protection & gaming addiction prevention
  • Responsible marketing

We take responsibility:

  • We offer responsible entertainment and ensure that our products and services are used conscientiously.
  • We ensure that our employees are well trained in player protection and pay close attention to identifying problematic behavior and act accordingly.
  • We prevent minors and other vulnerable groups from using our products or services.

Key Facts

NOVOMATIC Icon Responsible Entertainment
17 Companies
G4 Certified

Total of 17 important Group companies certified in accordance with the G4 player protection standard (67.4 percent of Group revenue)

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NOVOMATIC Icon Responsible Technology
14 x
Responsible Technology

Introduction of the NOVOMATIC Biometric System™ (NBS) in 14 countries

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Responsible Entertainment Policy

With the Responsible Entertainment Policy, NOVOMATIC has created guidelines for the various operating units in order to provide a clear orientation. This Policy is used in internal training sessions on the topic of player protection, and is provided to every new employee.

Our Principles:

  • We are always compliant.
  • We prohibit minors from participating in our offer.
  • We inform our customers.
  • We advertise responsibly.
  • We educate and train staff.

Our Player Protection Certifications

Certification of the Group in accordance with the G4 player protection standard of the Global Gambling Guidance Group

G4 Certification within the Group

The continuous improvement of player protection and the prevention of gaming addiction is a key issue for us at NOVOMATIC. Thus, the majority of Group turnover with the most important Group companies is by now certified according to the international player protection standard of the Global Gambling Guidance Group (G4).

The standard goes beyond what is required by law and is considered by experts to be the world’s most recognized standard in this field. In order to achieve successful certification, a large number of specific criteria are tested by an independent auditor. These include internal company guidelines and rules of conduct, quality checks on staff training, age identification, information for customers on the risks of gaming, and options for limiting and blocking.

Information on the standard, the certification process and the certified NOVOMATIC companies can be found at: www.gx4.com.

You can find more detailed insights into this area of activity in our current annual report.

 

    Downloads

    Responsible Entertainment Policy PDF, 215 KB
    • Contact
    • News

    Contacts

    Sales

    Sales

    Thomas Schmalzer

    VP Global Sales 

    Tel.: + 43 2252 606 0
    E-mail:
    tschmalzer@novomatic.com

    NOVOMATIC AG
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Worldwide
    Sales

    Max Bauer

    VP LATAM & Caribbean

    E-mail:
    max_bauer@novomatic.com.pe

    Novomatic Peru
    Los Negocios 297, Surquillo

    Peru
    Sales

    Chantel Crossley

    Managing Director

    Tel.: +27 11 847 9700
    Fax.: +27 11 315 1579
    E-mail: chantel@novomaticafrica.co.za

    NOVOMATIC Africa (PTY)Ltd.
    Corporate Park North
    177 Roan Crescent
    Randjespark, Midrand
    1685 Gauteng
    South Africa

    South Africa
    Sales

    Rick Meitzler

    CEO NOVOMATIC Americas

    Tel.: + 1 (224) 802 2974
    E-mail: rmeitzler@novomaticamericas.com

    NOVOMATIC Americas Sales LLC
    900 Corporate Grove Drive
    Buffalo Grove, IL  60089

    USA
    Sales

    Jens Einhaus

    Sales Director NBS

    Tel.: + 43 2252 606 0
    Mob.: +43 664 885 079 97 
    E-mail: jeinhaus@novomatic.com

     

    NOVOMATIC AG
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Worldwide
    Sales

    Vedrana Raguž

    Head of Sales Department

    Tel.: + 38 5914822347
    E-mail: vraguz@admiral.hr

    Karlovačka cesta 36b
    10020 Zagreb

    Croatia
    Sales

    Priscila Benitez

    General Manager

    Tel.:+ 593 987100954
    E-mail: p.benitez@novomatic.com.ec

    NOVOMATIC ECUADOR S.A.S.
    Edif. Trade Building, Torre A
    Piso 2, Oficina 211
    Guayaquil

     

    Ecuador
    Sales

    Alius Urbonas

    CTO

    Tel.: + 37 069827590
    E-mail: aurbonas@atech.lt

    AZARTO TECHNIKA UAB
    Pramones st. 31
    62175, Alytus

    Lithuania
    Sales

    Kenan Bajram

    Head of Pre- and After-Sales

    Tel.: + 43 2252 606 0
    Mob.: + 43 664 2379195
    E-mail: kbajram@novomatic.com

    NOVOMATIC AG
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Worldwide
    Sales

    Christoph Jeitler

    Direct Sales

    Tel.: + 43 2252 606 0
    Mob.: 43 664 964 80 91
    E-mail: cjeitler@novomatic.com

    NOVOMATIC AG
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Worldwide
    Sales

    Bernhard Teuchmann

    Tel.: + 34 91 877 6262
    E-mail: bteuchmann@novomatic.com

    NOVOMATIC Gaming Spain S.A.
    C/ Galileo Galilei, 28
    Polígono Industrial "La Garena"
    28806 Alcalá de Henares (Madrid)

    Spain
    Sales

    Franco Rota

    Chairman

    Tel.: + 39 0541 420 611
    E-mail: info@novomatic.it

     

    NOVOMATIC Italia S.p.A.
    Via Galla Placidia, 2
    Rimini (RN) - cap. 47922

    Italy
    Sales

    Markus Engl

    Sales

    Tel.: +420 730 33 44 55
    E-mail: mengl@novomatic.com

    Novomatic Namibia Gaming (PTY) Ltd.
    10 Daimler Street Unit 6
    Windhoek
     

    Namibia
    Sales

    Markus Engl

    Sales

    Tel.: +420 730 33 44 55
    E-mail: mengl@novomatic.com

    Novomatic Tanzania ltd.
    Ali Hassan Mwinyi Road 1
    P.O. Box 14110
    Dar es Salaam
    Tanzania 

    Tanzania
    Sales

    Vedrana Raguž

    Head of Sales Department

    Tel.: + 38 591 482 2347
    E-mail: vraguz@admiral.hr

    INTERIGRE D.O.O.
    Karlovačka cesta 36b
    10020 Zagreb

    Croatia
    Sales

    Ivana Aleksic

    Sales Manager

    Tel.: +381 11 400 2979
    Mob.: +381 62 8095 415 
    E-mail: ialeksic@novomatic.com

    Novo Investment d.o.o.
    Japanska 3A
    11070 Belgrade

    Serbia
    Sales

    Enrique Manjarrez

    Sales & Marketing Director

    Tel.: +52 55 5281 5687
    Mob.: +52 56 5121 5284
    E-mail: emanjarrez@crown-gaming.mx

    CROWN GAMING MEXICO
    Monte Elbruz 132-804 Col. Polanco II Sección
    CDMX 11530

    Mexico
    Sales

    José Meneses


    Tel.: :+351 22 941 0045
    Mob.: + 35 1917520252
    E-mail: 
    jose.meneses@tradegame.pt

    Diverstock Entertainment LDA
    Av. Visconde de Barreiros, 358 5°Esq. Traseiras
    4470 Maia

    Portugal
    Sales

    Robert van Roosendaal

    Key Account Director Belgium & Netherlands 

    Tel.: + 31 646348808
    E-mail: 
    rvanroosendaal@novomatic.com

    NOVOMATIC AG
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Worldwide
    Sales

    Sasho Beleski

    Managing Director

    Tel.: + 359 886 575 364
    E-mail: SBeleski@novomatic.com

    Novo Investment Bulgaria EOOD
    5, Rezbarska Str.
    1510 Sofia

     

    Bulgaria
    Sales

    Renato Bazzarini

    General Manager

    Tel.: +32 2 201 11 77
    E-mail: info@gaa.be

    GAA S.A.
    AVENUE DES CROIX DE GUERRE 120
    1120 BRUSSELS

    Belgium
    Sales

    Martin Bernd

    Direct Sales

    Tel.: + 43 2252 606 0
    Mob.: + 43 664 88508006
    E-mail: bmartin@novomatic.com

    NOVOMATIC AG
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Worldwide
    Sales

    Jürgen Stelzl

    Direct Sales

    Tel.: + 43 2252 606 0
    Mob.: + 43 664 88536342
    E-mail: jstelzl@novomatic.com

    NOVOMATIC AG
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Worldwide
    Sales

    Adrian Valentin Georgescu

    Novo Investment MLD S.R.L.
    Str. Mitropolit Dosoftei 122, of 23
    m. Chisinău, R. Moldova
     

    Romania
    Sales

    Sonia Kentouni

    Responsable Commerciale

    Tel.: +33 7 85 97 18 99
    E-mail: skentouni@novomatic.fr

     

    Novomatic Services FRA
    SEGRO Business Park Batiment A
    7-11 Allée des Carrièrres
    93150 Le Blanc-Mesnil

    France
    Sales

    Klemen Caleta

    COO

    Tel.: + 38641320244
    E-mail: ckaleta@admiral.si

     

    Novo Investicije  d.o.o.
    Motnica 9
    1236 Trzin

    Slovenia
    Sales

    Aleksandar Anicic

    Managing Director

    Tel.: +387 51 250 610
    E-mail: aanicic@novomatic.com

     

    NOVO RS d.o.o.
    Petra Kocica 63
    BA 78000 Banja Luka

    Bosnia and Herzegovina
    Sales

    Michael Barsin

    Sales Manager South East Asia

    Tel.: + 61 2 9739 8000
    E-mail: mbarsin@agtslots.com

     

     

    Ainsworth Game Technology
    10 Holker Street
    Newington NSW 2127

    China
    Sales

    Martin Lypka

    Consulente Senior

    Tel.: + 39 0541 420 611
    E-mail: info@novomatic.it

     

    NOVOMATIC ITALIA S.P.A.
    Via Galla Placidia, 2
    Rimini (RN) - cap. 47922

    Italy
    Sales

    Jovo Zagorac

    Managing Director

    Tel.: + 38 16 33 44 777
    E-mail: jzagorac@novomatic.com

     

    Novo Investment d.o.o
    Japanska 3a
    11000 Belgrade

    Serbia
    Sales

    Valentina Ivanova

    Project Manager

    Tel.: +359 888 328 905
    E-mail: vivanova@novomatic.com

     

    Novo Investment Bulgaria EOOD
    5, Rezbarska Str.;
    1618 Sofia

    Bulgaria
    Sales

    Phil Burke

    Managing Director

    E-mail:
    Phil.Burke@novomaticgaming.co.uk

     

    NOVOMATIC GAMING UK LIMITED
    Novomatic House
    South Road
    Bridgend Industrial Estate
    BRIDGEND
    CF31 3EB

    Great Britain

    Human Resources

    Human Resources

    Petra Freydorfer

    Head of HR Business Partner & Employer Branding

    Tel.: + 43 2252 606 0
    E-mail: careers@novomatic.com

    NOVOMATIC AG
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Austria
    Human Resources

    Antonio Cvitan

    HR Business Partner

    Tel.: + 43 2252 606 0
    E-mail: careers@novomatic.com

    NOVOMATIC AG
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Austria
    Human Resources

    Denise Eisenberger

    Recruiting Apprentices, Head of Learning & Development

    Tel.: +43 2252 606 0
    E-mail: careers@novomatic.com

    NOVOMATIC AG
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Austria

    Group Marketing & Communications

    Group Marketing & Communications

    Mag. Alexandra Lindlbauer

    Head of Group Communications

    Tel.: +43 2252 606 842
    E-mail: alindlbauer@novomatic.com

    NOVOMATIC AG
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Austria

    Technical Support

    Technical Support

    Uwe Brodrecht

    Tel.: + 43 2252 606 409
    E-mail: ubrodrecht@novomatic.com

    NOVOMATIC AG
    CMS Support
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Austria
    Technical Support

    Nikolaus Seitz

    Tel.: + 43 2252 606 870680
    E-mail: nseitz@novomatic.com

    NOVOMATIC AG
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Austria
    Technical Support

    Johann Hinker

    Tel.: + 43 2252 606 290
    E-mail: jhinker@novomatic.com

    NOVOMATIC AG
    CMS Support
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Austria
    Technical Support

    Leo Buco

    Tel.: + 43 2252 606 371
    E-mail: lbuco@novomatic.com

    NOVOMATIC AG
    CMS Support
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Austria
    Technical Support

    Peter Tyrner

    Tel.: + 43 2252 606 204
    E-mail: ptyrner@novomatic.com

    NOVOMATIC AG
    CMS Support
    Wiener Strasse 158
    2352 Gumpoldskirchen

    Austria
    Technical Support

    Spare Parts Great Britain

    Novohub
    Kingsway
    Bridgend industrial estate
    CF31 3RY
    Great Britain

    Great Britain
    Technical Support

    Mark Phillips

    UK Casino NOVOMATIC B1 Slots
    E-mail: Mark.Phillips@novomaticgaming.co.uk

    NOVOMATIC GAMING UK LIMITED
    Novomatic House
    South Road
    Bridgend Industrial Estate
    BRIDGEND
    CF31 3EB

    Great Britain
    Technical Support

    Craig Barham

    B1 Systems and Support Manager
    E-mail: Craig.Barham@novomaticgaming.co.uk

    NOVOMATIC GAMING UK LIMITED
    Novomatic House
    South Road
    Bridgend Industrial Estate
    BRIDGEND
    CF31 3EB

    Great Britain
    Technical Support

    Mike Streatfield

    UK Casino NOVOMATIC Unity 2
    E-mail: Mark.Streatfield@novomaticgaming.co.uk

    NOVOMATIC GAMING UK LIMITED
    Novomatic House
    South Road
    Bridgend Industrial Estate
    BRIDGEND
    CF31 3EB

    Great Britain
    Technical Support

    Martha Holguin Bernal

    Tel.: + 57 313 422 2901
    E-mail: mholguin@agigaming.com.co

    NOVOMATIC Gaming Colombia S.A.S.
    Autopista Norte No. 122-35 Ofic 102.
    Bogotá D.C.

    Colombia
    Technical Support

    Soporte Técnico Argentina

    Tel: +54 911 3556 6666
    E-Mail: soporte@novomatic.com.ar

    NOVOMATIC Argentina S.R.L.
    Herrera 1855 - Piso 7
    C1295ACI – C.A. Buenos Aires

    Argentina
    Technical Support

    Mohamed Abdullah

    Customer Support Manager

    Tel.: +27 83 250 8813
    E-mail: mohamed@novomaticafrica.co.za

    NOVOMATIC Africa (PTY)Ltd.
    Corporate Park North
    177 Roan Crescent
    Randjespark, Midrand
    1685 Gauteng
    South Africa

    South Africa
    Technical Support

    Daniel Ionita

    Tel.: + 40 746 250 501
    E-mail: jonny@admiral.ro

    Intertop S.R.L.
    Calea Bucurestilor 275-277
    RO-075100 Otopeni, Ilfov

    Romania

    Product Marketing

    Product Marketing

    Martin Barajas

    Product Manager & BI

    Tel.: +52 55 5281 5687
    Mob.: +52 55 7520 8722
    E-mail: mbajaras@crown-gaming.mx

    CROWN GAMING MEXICO
    Monte Elbruz 132-804 Col. Polanco II Sección
    CDMX 11530

    Mexico

    News